We say "please" and "thank you" to people all the time, but do we really need to extend the same courtesy to chatbots? Since they don’t have feelings, it might seem unnecessary. But some people argue there’s still value in keeping up polite habits, even when talking to AI. Others think it’s just a waste of time. So, does it actually matter?
On one hand, being polite to chatbots might help us maintain good manners in general. If we get used to barking commands at AI, there’s a chance that attitude could slip into how we talk to actual people. This is especially important for kids, who are still learning social norms. Plus, being nice—even to a chatbot—can put us in a better mood. Saying "please" and "thank you" is a small thing, but it can create a more positive tone in daily interactions. There’s also the argument that how we talk to AI could influence how AI is designed in the future. If people consistently use polite language, developers might lean toward programming AI that promotes kindness and respectful communication. Maybe a world where people say "please" to their chatbots is one where we all get along a little better. But then again, chatbots aren’t people. They don’t care how we talk to them, and being overly polite doesn’t actually change how they respond. For some, adding extra words like "please" just makes things slower and less efficient. If you’re just trying to get an answer or complete a task, cutting to the chase makes sense. There’s also the concern that treating AI like it has feelings might blur the lines between machines and humans. Chatbots might seem friendly, but they don’t have emotions, and it’s important to remember they’re just tools. Being polite to AI is harmless, but getting too attached to the idea that they "deserve" kindness could lead to some weird social dynamics. At the end of the day, it’s really up to you. If saying "please" and "thank you" feels natural, go for it. If you’d rather keep things short and direct, that’s fine too—your chatbot won’t hold a grudge. Just make sure you save your best manners for the real people in your life, because they’re the ones who actually care.
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Aimee ClarkI am the IT Librarian at the Spencer Public Library! Here I will share the joys and concerns in the world of tech. Archives
March 2025
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